Terms & Conditions

Last updated: 26th of September, 2026

Welcome to silibites.com (the "Site"), operated by Silibites ("we", "us", "our"), a business based in Australia. These Terms & Conditions ("Terms") govern your access to and use of our Site and your purchase of any products from us. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Eligibility

By using our Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or guardian who agrees to these Terms.

2. Products

  • We sell silicone baby and toddler products, including but not limited to teethers, feeding items, plates, bowls, and related accessories.
  • We make reasonable efforts to display our products, colours, and descriptions accurately. However, slight variations in colour or appearance may occur due to screen settings or manufacturing batches.
  • All products are intended to be used in accordance with the age recommendations and safety instructions provided on the product page and packaging. Always supervise children during use.

3. Orders and Acceptance

  • Placing an order on our Site is an offer to purchase, which we may accept or decline at our discretion (for example, in cases of pricing errors, stock unavailability, or suspected fraud).
  • A contract is formed only once we confirm your order by email or send you a dispatch notification.
  • We reserve the right to limit order quantities or refuse service to any person or region.

4. Pricing and Payment

  • All prices are listed in the currency displayed at checkout and are inclusive of Australian GST where applicable to Australian orders. International customers may be subject to additional customs duties, taxes, or fees imposed by their local authorities, which are the customer's responsibility.
  • We reserve the right to change prices at any time, but changes will not affect orders already confirmed.
  • Payment must be received in full before an order is dispatched. We use third-party payment processors to handle payments securely; please refer to our Privacy Policy for more detail.

5. Shipping and Delivery

Please refer to our Shipping Policy for details on delivery timeframes, costs, and international shipping. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by couriers, customs processing, or other circumstances outside our control.

6. Returns and Refunds

Please refer to our Returns Policy for full details on returns, exchanges, and refunds, including your rights under the Australian Consumer Law and equivalent consumer protection laws in your country.

7. Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you under the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law) or any other applicable consumer protection legislation in your country of residence, which cannot lawfully be excluded. Where our liability for a breach of a consumer guarantee cannot be excluded but can be limited, our liability is limited (at our option) to the replacement or repair of the goods, or the supply of equivalent goods.

8. Product Safety and Use

  • Our products are manufactured from food-grade silicone and tested to relevant safety standards, but no product can be guaranteed risk-free.
  • You are responsible for following all care instructions, age recommendations, and safety warnings provided with the product, and for supervising children during use.
  • We are not liable for any injury, loss, or damage resulting from misuse of a product, failure to follow instructions, or use outside the recommended age range.

9. Intellectual Property

All content on this Site, including text, graphics, logos, images, and product designs, is owned by or licensed to Silibites and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our Site without our prior written consent.

10. User Conduct

When using our Site, you agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Post or transmit any harmful, offensive, or infringing material
  • Interfere with the proper functioning of the Site

11. Limitation of Liability

To the maximum extent permitted by law, and subject to Section 7 above, Silibites will not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of the Site or products, including loss of profits, data, or goodwill.

12. Indemnity

You agree to indemnify and hold Silibites harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of our products.

13. Third-Party Links

Our Site may contain links to third-party websites. We do not endorse and are not responsible for the content or practices of any linked third-party sites.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia (or your applicable state — insert as relevant), without regard to conflict of law principles. If you are a consumer located outside Australia, you may also have rights under the mandatory consumer protection laws of your country of residence, which are not affected by this clause.

16. Dispute Resolution

If you have a concern or dispute, please contact us first at the details below so we can try to resolve it informally. Nothing in these Terms limits your right to make a complaint to a relevant consumer protection authority in your jurisdiction.

17. Contact Us

Silibites Email: [insert contact email] Address: [insert business address]